Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced an expanded ...

ServiceNow's new Workflow Data Fabric is an enhanced integrated data layer that unifies business and technology data across the enterprise.

ServiceNow’s Latest Platform Release Adds to Thousands of AI Agents Across CRM, HR, IT, and More for Faster, Smarter Workflows and Maximum Business Impact ...

Because data fuels AI, the company also announced expansion of its Knowledge Graph with advancements to its Common Service Data Model (CSDM) to break down barriers among data sources for more ...

ServiceNow has extended the integration reach of its security operations management platform to include offerings from Microsoft.

ServiceNow’s Now Assist family of generative AI agents is powered by the domain-specific Now large language model, which has been trained on the company’s own data and workflows.