Focusing on vision and continuing process improvement at Joint Program Manager Guardian By MARCUS PARKER, Special contributor October 8, 2009 ...

• More than $220 million has been saved through Lean events at the depot. • In addition to Lean, the depot utilizes Six Sigma as a process improvement program.

Six Sigma, a process-improvement program, may be another management fad, but some of its methods are gaining traction in government.

Successful process improvement factors vary by company and the type of process. While one company is concerned with decreasing customer complaints, another may need to increase production or ...

Taking a structured approach to reviewing the organization-wide contact management process against best practices can identify the gaps with the greatest opportunity. As a result, an organization can ...

QA cannot exist without a quality control program since if you don’t measure and inspect what is performed, there can be no process improvement. QC without a quality assurance program can result in ...

All of these issues must be addressed and patiently resolved to everyone’s satisfaction. Be Tolerant For many people, an impending process-improvement program can be demoralizing and frustrating.

To understand the similarities and differences in BPM programs, APQC conducted a survey looking at 'How Process Programs Stack Up.' The survey explored business process management programs’ practices ...

Master of Process Improvement The University of Tennessee at Martin set up a new process improvement facilitator position and gave the person who holds it no authority, no budget, and no staff. Yet ...

Preparing for a reliability-centered maintenance (RCM) improvement program requires a well-defined process and team-based approach.