After nearly 100 years, business process mapping is still helping organizations visualize internal processes for everything from employee onboarding to IT hardware and software.

Demonstrating a strong process improvement framework also might increase a company’s attractiveness as a potential teaming partner. Finally, small business owners should consider the possible ...

A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn't an exact science.

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has ...

Continual process improvement is a way to formalize efforts within your organization to root out inefficiencies and always strive to do better.

Industry-specific business process framework facilitates improvement through process management and benchmarking regardless of sector, size or geography November 19, 2012 03:31 PM Eastern Standard ...

From the perspective of business process improvement teams, this is a natural partnership: As their efforts mature, they typically embrace customer experience as a core focus.

“We don't just talk about process improvement—we live it. The A3 framework we use is a structured problem-solving approach that many of our students will encounter in industry, allowing them to ...